Terms & Conditions

1. Introduction

Welcome to Forged Creative. By accessing and using our website (www.forgedcreative.co.uk) and services, you agree to comply with and be bound by these Terms and Conditions.

2. Services

Forged Creative provides graphic design, branding, social media graphics, branded templates, print design, training materials, infographics, branded documentation, and retainer-based creative support services as outlined on our website.

3. Quotes and Payments

All quotes provided are valid for 30 days unless otherwise stated. Payment terms are agreed prior to commencement of work. Full payment may be required upfront for certain projects. Retainer agreements are invoiced monthly in advance. Payment must be made by the due date stated on the invoice.

4. Cancellation and Refunds

If you wish to cancel a project, you must notify us immediately in writing. Any work completed up to the point of cancellation will be invoiced and is non-refundable. Refunds are not issued for completed design work.

5. Client Responsibilities

Clients must provide all necessary content, images, logos, and information required for projects in a timely manner. Delays in providing materials may affect delivery timescales.

6. Intellectual Property

All design work created by Forged Creative remains our property until full payment is received. Upon payment, ownership of final designs is transferred to the client, excluding design concepts or unused drafts, which remain the property of Forged Creative.

7. Revisions

We offer reasonable revisions as part of each project scope. Excessive revisions or significant changes to the original brief may incur additional costs, which will be communicated in advance.

8. Limitation of Liability

Forged Creative will not be liable for any indirect or consequential loss or damage arising from use of our services or website, including but not limited to loss of business, profit, or data.

9. Confidentiality

We respect our clients’ confidentiality and will not share project details or materials with third parties without permission, except where required by law.

10. Use of Designs

Forged Creative reserves the right to use completed designs for our portfolio and marketing purposes unless a written NDA is agreed prior to project commencement.

11. Changes to Terms

We reserve the right to amend these Terms and Conditions at any time. Changes will be updated on our website.

12. Governing Law

These Terms and Conditions are governed by the laws of Scotland. Any disputes arising in relation to these terms will be subject to the exclusive jurisdiction of the Scottish courts.

13. Contact

If you have any questions regarding these Terms and Conditions, please contact:

Forged Creative

Email: help@forgedcreative.co.uk

Website: www.forgedcreative.co.uk